Website Kitchener Public Library

To inspire and enrich for life

Manager, Community Connections
Full-time permanent position

Kitchener Public Library welcomes our community to engaging spaces where people connect, ideas flourish, and lives are transformed. We are committed to an inclusive and diverse framework where our behaviours and actions reflect our values of trust, mutual respect and dignity for all individuals. In this environment we ensure that each person has an opportunity to participate fully in creating success and is valued for their distinctive skills, experiences, and perspectives.

As Manager, Community Connections, you can make a difference in enriching the quality of life in our community by providing an advanced level of customer service with a focus on the development and assessment of programs and services for underserved or marginalized communities. Working with Black, Indigenous, and other racialized groups, you will oversee library initiatives that support inclusive, diverse, and anti-racist practices. With oversight of newcomer and ESL service initiatives, you will support the development of intercultural competencies. In this role, you will also serve individuals living with complex needs such as mental illness, addiction, and/or experiencing homelessness through the development of social support programs and services. The role also involves providing an advanced level of reference, readers’ advisory and technology support services, services related to the circulation of materials and acting as Person-in-Charge (PIC) on a regular basis.

Our ideal candidate brings knowledge and experience working with underserved or marginalized communities including Black, Indigenous, and other racialized groups and has experience providing social service support to individuals living with complex needs such as mental illness, addiction and/or experiencing homelessness. We are seeking an individual with a strong interest in developing programs and services that support Black, Indigenous, and other racialized groups, an interest and ability to effectively build partnerships with community agencies and knowledge of social service agencies providing support for individuals living with complex needs. Demonstrated supervisory experience and effective team skills are important to the role. The successful candidate possesses a post-secondary degree with a focus on Community Development or Social Work. A Master’s degree in a related field is an asset, as is training/coursework in equity/inclusion. Two or more years of relevant experience is required.

For a full description of responsibilities, go to www.kpl.org/jobs.

Posting open until filled. Review of applications begins Wednesday, June 9, 2021.

Please quote Manager, Community Connections in the subject line.

If you are interested in this opportunity, please forward a cover letter and résumé to:

Senior Manager, Human Resources
Kitchener Public Library
85 Queen Street North
Kitchener ON  N2H 2H1
Email: resumes@kpl.org
Fax: 519-743-1261

TTY: 1-877-614-4832

Salary range:  $69,195 – $80,223

Please quote Manager, Community Connections in the subject line

Kitchener Public Library strives to be a leader in equitable workplaces. We welcome applicants of every identity.

No telephone calls please.

We thank all applicants in advance and advise that we will contact only those selected for an interview. We will retain your application for a period of six months. Personal information on your résumé is collected under the authority of the Public Libraries Act, R.S.O. 1990 and will be used to determine eligibility for employment. For questions, please contact the Human Resources Department.

Kitchener Public Library is committed to an inclusive and diverse workplace where our behaviours and actions reflect our values of trust, mutual respect and dignity for all individuals.

We will provide accommodations for applicants with a disability upon request. Please contact Human Resources Staff by phone 519-743-0271 ext. 239 or TTY 1-877-614-4832, or by email at hr@kpl.org

To apply for this job please visit www.kpl.org.